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Claims / Return Request Form
Please fill out the information about your order.
We need as much information as possible to handle your return quickly.
We will contact you via E-mail with your return instructions.
If you do not hear back within 2 working days, please call us at 888-779-3312.
| Customer Name | |
| Company or Business | |
| Shipping Address | |
| Address (cont.) | |
| City | |
| State/Province | |
| Zip/Postal Code | |
| Daytime Phone | |
| FAX | |
What was the date of your order?
-- mm/dd/yy
Enter "Our PO #" (from e-mailed or mailed invoice)
Why are you returning the item(s) (choose one)?
Claims:
Item received was damaged (I need a replacement sent)
Item received was not what I ordered (I need the correct item sent)
Item was missing from my order (I need the correct item sent)
Returns:
Return only (I do not want the item(s) that I ordered and if applicable, I will pay the restocking fee & shipping charges according to the chart on the return policy page for items ordered from Catalog #2 or Catalog #3 (minimum $10.00 for these catalogs)
Return & Re-order (I do not want the item(s) that I ordered and if applicable, I will pay the restocking fee & shipping charges according to the chart on the return policy page for items ordered from Catalog #2 or Catalog #3 (minimum $10.00 for these catalogs) and I then I will place a new order on the web site)
-Please List the item or items you are returning: (Item #, Description, Color, Size & Qty
as listed on your invoice or original order)
- We ONLY
exchange items that are damaged or if the item sent was not what was ordered -
all other "exchanges" will be considered a Return & Re-order
-If the items was damaged: please provide an explanation of damage.
-If you will to place a Re-order (for example: for a different size or color)
please place the
re-order at the catalog site that you purchased the item from.
(We do not have the payment information
needed to process new orders here)
-List any other information. that we need to know about this Claim or Return
I have read the Return Policy and understand the terms for the return.
Yes No
Please double check the information on the next page after you submit.
